FAQ

  • Where are you located?

    Our offices and units are located directly off the Bristol Motor Mile in Johnson City, Tennessee, at 3901 Bristol Highway.

  • What is required to rent a unit?

    We require the first month's rent, a valid ID and you must be 18 or over. 

  • How long is the rental agreement?

    Rental agreements are month-to-month and automatically renew on the 1st day of each calendar month.

  • How do I pay rent?

    Cash, check or credit card is accepted at our location. 

  • How secure are your units?

    All units are located inside a Fenced Area with an Access Gate along with Surveillance Cameras monitoring them 24/7. Our storage units are only accessible by those that are listed on the rental agreement. 

  • When is rent due?

    Rent is due the 5th of each month and is considered late by the 15th and a late fee imposed after close of business on the 5th of each month.

  • Can I use my own lock?

    We actually recommend that you provide your own lock. It is our suggestion that you use a high quality, name brand lock as well as keeping a spare key to it in a secure location. We can provide locks; however, an additional fee may occur. Ask our office for details.